About Lyraa
The story
Hyperion Tech is a Melbourne agency. We build websites, apps, and software for Australian businesses. Most of our clients are small — a plumber, a dental clinic, a disability care provider, a few trades.
And almost every one of them had the same quiet problem.
They'd invest in a new website. Run ads. Optimise their SEO. Then lose the leads that actually came in, because nobody was there to pick up the phone. The call would hit voicemail. The caller would hang up and dial the next business. A $2,000 ad spend turned into a $0 week.
We tried every solution on the market. Human answering services cost more than our clients could justify. Chatbots felt robotic and turned customers off. The international AI tools sounded American, couldn't handle Australian accents, and charged enterprise prices for small-business problems.
So we built Lyraa — the thing we wanted to hand our own clients. An AI receptionist that sounds like a person, books the job, follows up, and costs less than a monthly phone bill. Built in Melbourne, for Australian businesses first.
It's early. We're learning fast. But every call Lyraa takes is a customer who didn't get lost.
Director, Hyperion Tech
The problem
$65k
Average annual cost of a full-time Australian receptionist, including super and leave.
SEEK AU · 2025
62%
Of callers hang up on voicemail. They call the next business instead of leaving a message.
HUBSPOT · 2024
43%
Of customer calls come after hours, weekends, or while the business is busy.
BIA ADVISORY · 2024
$4.2k
Average monthly revenue a small trade business loses to missed calls.
INTERNAL · 2025
Mission & vision
Lyraa's mission is simple: no small business in Australia should lose a customer because nobody answered the phone. We believe AI should make small businesses more professional, more available, and more human — not less.
01
Callers deserve to know they're speaking with AI. Lyraa tells the truth. Always.
02
Natural pauses. Australian accents. Small talk. Empathy. No robotic read-outs.
03
A fraction of what a human costs. A fraction of what the international tools charge.
Why Lyraa
Our voice model is trained on Australian conversational patterns. Real pauses. Real small talk. Callers can tell the difference between Lyraa and a US-built competitor within three seconds.
VS SOPHIIE · VS CHIME
No enterprise pricing games. No hidden tiers. From $149 a month. Half the cost of most competitors. A fraction of the cost of a human receptionist — with none of the sick leave.
FROM $149/MONTH
No contracts. No setup fees. No implementation consultants. Upload your website, connect a number, sync your calendar. You're taking calls before your coffee goes cold.
15-MINUTE SETUP
Data hosted in AWS Sydney. Built in Melbourne. Privacy Act and APP compliant out of the box. Local support on AEST business hours. Your customers' data doesn't leave the country unless you tell it to.
AWS SYDNEY · APP COMPLIANT
Product features
01 · CALL HANDLING
Answering for Elite Electrical
LIVE
00:34
02 · SMART SCHEDULING
April 2026
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Tuesday 22 · 2pm · Hot water repair · $280 quoted
03 · INTEGRATIONS
✓ Xero
✓ Google Cal
HubSpot
✓ ServiceM8
Zoho
Outlook
Stripe
Slack
+40 more
04 · DASHBOARD
Ready when you are
Skip the demo call. Let Lyraa ring you and show you exactly what your future customers will hear.
No credit card · 14-day free trial · Live in 15 minutes