Product
Everything your phone team does, in one panel.
Build an agent, give it your knowledge, connect your numbers and lead sources, and watch every call, lead and booking in real time.
AI voice agents
Each agent has a name, a role, a voice and a way of speaking, written in plain language.
Persona and prompt
Greeting, first message and instructions, or generate a prompt from a short description of your business.
Voice and tone
Female or male voices, warm, calm or energetic tone, and a choice of call quality for speed or naturalness.
Knowledge base
Upload documents, FAQs and web pages. The agent answers from them, and can be told to answer only from them.
Learned answers
Answers given on calls are saved and reused when the same question comes up, so replies get faster and consistent.
Questions and escalation
The details to collect on every call, and when to transfer to a person.
Try before going live
Type what a customer would say and read the reply, or place a test call to your own phone.
Calling
Inbound, outbound and everything in between.
Campaigns
Bulk calling to a contact list with an AI agent, or a smart IVR broadcast, with a test run before launch.
Call again
Pick who didn’t answer, asked for a call later or showed interest, count them, and call them again.
Dialer
Place a single call where the AI speaks, or call from your own phone through Sakhii.
Calling floor
See every live and recent call on a timeline by agent, and open any call in one click.
Call history
Recording, transcript, summary, outcome and cost for every call, filterable and exportable.
Analytics and reports
Connect rates, talk time, agent performance and cost per hot lead, by day, month or quarter.
Leads and contacts
A lead list that sorts itself.
Lead scoring
Hot, warm or cold on every lead, with the reason and a summary from the call.
Work list and pipeline
New, contacted, interested, qualified, converted or lost, in a list or a board.
Follow-ups
Schedule a call-back, or let Sakhii schedule it when the customer asks.
Contacts and lists
Sales stages, labels and your own custom fields, with import from CSV.
Lead insights and report
Where leads come from, how they convert and what each one cost.
Human takeover
Move any lead to your team, and back to the AI when you are done.
Messaging
The conversation continues after the call.
WhatsApp inbox
Connect your WhatsApp Business number and reply to customers from the same panel.
SMS
Send and receive SMS, with DLT-registered templates through your provider.
Messages after a call
Booking confirmations, brochures and missed-call apologies, sent automatically by outcome.
AI assistant
Ask questions about your calls and leads in plain language, with actions that need your approval.
Appointments and tickets
Bookings and requests that don’t get lost.
Calendar
Your availability, slots and closed days. Connect Google or Outlook calendars.
Bookings from calls
Sakhii books, reschedules and cancels, and sends reminders.
Caller tickets
Complaints and requests captured on calls, assigned and tracked to closure.
Notifications
Hot leads, bookings and low wallet alerts by e-mail, WhatsApp or in the panel.
Automation and developers
Connect Sakhii to the rest of your business.
Workflows
Trigger messages, calls, CRM updates and HTTP requests from events, starting from a library of templates.
Integrations
Meta and Google lead forms, website forms, Justdial, Google Sheets, Shopify and HubSpot.
REST API
Leads, calls, campaigns, contacts, appointments, SMS, tickets and more, with idempotent requests.
Webhooks
Signed events for every new lead, finished call and booking.
Numbers and billing
Simple to run, simple to account for.
Phone numbers
Indian numbers for inbound and outbound calling, or bring your own.
Wallet and autopay
Top up in rupees, or let autopay top up or renew your plan for you.
Invoices
Downloadable invoices for every payment, and a full wallet history.
Team and security
Roles and permissions per team member, and two-step verification.
सखी
Sakhii means a trusted companion.
In Hindi and many Indian languages, a सखी is the friend you rely on, the one who listens first. That is the job we built her for: to make sure no customer who calls a business goes unheard.
What we believe.
An AI should say it is one.
Sakhii tells callers she is an AI assistant when you switch disclosure on, and never pretends to be a person. Trust is the whole product.
Every language is first-class.
Hindi, Tamil, Telugu and Kannada get the same care as English: native scripts, natural phrasing and a voice that sounds local, not translated.
A person is always one step away.
When a caller wants a human, or a conversation needs judgement, Sakhii hands over with the context instead of guessing.
Your data is yours.
You decide what is recorded and how long it is kept, and you can export everything at any time.
The company.
Sakhii AI Pvt Ltd
The company behind Sakhii.
Singapore and India
Headquartered in Singapore, built for and serving Indian businesses.
Since 2026
Answering and placing calls for businesses across India.