Legal
Terms of service
Draft outline. Final wording must come from legal counsel and reflect the Digital Personal Data Protection Act, 2023, TRAI’s Telecom Commercial Communications Customer Preference Regulations, 2018, and Singapore law where applicable.
1. Who these terms are between
Sakhii AI Pvt Ltd and the business that creates an account.
2. The service
AI voice agents, calling, messaging, leads, workflows and the panel at panel.sakhii.io.
3. Your account
Eligibility, accurate details, team members and keeping your login secure.
4. Plans, wallet and payment
Monthly plans, included minutes, wallet charges, autopay, GST and invoices.
5. Your responsibilities when calling
Consent, calling hours, do-not-call lists, AI disclosure and the content your agents say.
6. Your data
You own your contacts, recordings and transcripts; how we process them is in the privacy policy.
7. Availability and support
Service levels, maintenance windows and how to reach support.
8. Liability
Limits on what each party is responsible for.
9. Ending the agreement
How you or we can close an account, and what happens to your data.
10. Governing law and disputes
Which law applies and where disputes are resolved.
Questions: legal@sakhii.io