Order desk
Fewer returns. More orders delivered.
Before an order ships, Sakhii calls to confirm it, corrects the address, offers a prepaid discount and sends the payment link. She also calls customers who left items in their cart and follows up on failed deliveries.
COD confirmation, address changed
Tamil · 0:40
00:00
Sakhii
வணக்கம், நான் சகி, அன்னபூர்ணா ஸ்டோர்ஸின் AI உதவியாளர். உங்கள் ₹1,299 கேஷ்-ஆன்-டெலிவரி ஆர்டரை உறுதிசெய்ய அழைக்கிறேன்.
Hello, I am Sakhii, Annapoorna Stores' AI assistant, calling to confirm your ₹1,299 cash-on-delivery order.
00:08
Customer
ஆமாம், ஆனா முகவரி மாறிவிட்டது.
Yes, but the address has changed.
00:11
Sakhii
சரி, புதிய முகவரியைச் சொல்லுங்கள்.
Sure, please tell me the new address.
00:14
Customer
12, காந்தி தெரு, அண்ணா நகர், சென்னை 600040.
12, Gandhi Street, Anna Nagar, Chennai 600040.
00:21
Sakhii
12, காந்தி தெரு, அண்ணா நகர், 600040. சரியா?
12, Gandhi Street, Anna Nagar, 600040. Is that right?
00:25
Customer
சரி.
Yes.
00:27
Sakhii
நன்றி. நாளை மாலைக்குள் டெலிவரி ஆகும். UPI-ல் முன்கூட்டியே செலுத்தினால் ₹50 தள்ளுபடி. லிங்க் அனுப்பட்டுமா?
Thank you. It will arrive by tomorrow evening. Pay ahead by UPI and get ₹50 off. Shall I send the link?
00:36
Customer
அனுப்புங்க.
Please send it.
00:40
Re-enacted call with consenting voice actors. Names, numbers and amounts are made up.
More calls to listen to
Abandoned cart, order placed
Hindi, 00:33
Failed delivery, rescheduled
Kannada, 00:29
Order cancelled before dispatch
English, 00:19
What this agent does on every call.
COD confirmation
Every cash-on-delivery order confirmed or cancelled before it ships.
Address correction
Changes captured on the call and written back to your store.
Prepaid conversion
A discount offer and a payment link while the customer is on the line.
Failed deliveries
A call after each failed attempt to fix the slot or the address.
Cart recovery
A friendly call to customers who left items in the cart.
Store sync
Shopify orders become calls automatically; outcomes are written back.
Hear it on your own phone.
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