Helpline
Every caller answered on the first ring.
Sakhii answers your support line in the caller’s language, looks up orders, bookings and reports, answers from your knowledge base, raises tickets, and transfers to a person with the context when the call needs one.
Lab report status, then a doctor
Telugu · 0:27
00:00
Sakhii
నమస్కారం, సిటీ డయాగ్నోస్టిక్స్. నేను సఖి, AI అసిస్టెంట్. ఎలా సహాయం చేయగలను?
Hello, City Diagnostics. I am Sakhii, an AI assistant. How can I help?
00:05
Caller
నిన్న టెస్ట్ చేయించుకున్నాను, రిపోర్ట్ ఇంకా రాలేదు.
I had a test yesterday and the report has not come yet.
00:09
Sakhii
మీ ఫోన్ నంబర్తో చూస్తున్నాను. మీ CBC రిపోర్ట్ ఈరోజు సాయంత్రం 6 గంటలకు సిద్ధమవుతుంది.
Checking with your number. Your CBC report will be ready at 6 PM today.
00:17
Caller
డాక్టర్తో మాట్లాడాలి.
I need to speak to a doctor.
00:20
Sakhii
తప్పకుండా. మిమ్మల్ని డ్యూటీ డాక్టర్కు కనెక్ట్ చేస్తున్నాను, ఒక్క క్షణం.
Of course. Connecting you to the duty doctor, one moment.
00:27
Re-enacted call with consenting voice actors. Names, numbers and amounts are made up.
More calls to listen to
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Complaint, ticket raised
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What this agent does on every call.
First-ring answers
No queue and no IVR maze, day or night.
Answers from your knowledge
Policies, prices and FAQs, and nothing outside them if you choose.
Lookups
Order, booking or report status from your systems through the API.
Tickets
Complaints and requests logged with a summary and tracked to closure.
Transfers
To the right person or team with the context, when the caller asks or the topic needs it.
After-hours cover
Closed-hours messages, call-backs scheduled for the next opening.
Hear it on your own phone.
Book a demo and we will set up this agent with your own script and data, then call your phone with it.